Some community members might have badges that indicate their identity or level of participation in a community. This is so wrong. 05-13-2011 03:47 PM. Sprint connection says LTE but no data is actually available 0 Recommended Answers 6 Replies 22 Upvotes ... whenever I'm connected to Sprint (even with LTE full bars) my phone will NOT be connected to data services and nothing will load (anything requiring internet). Spoiler: there's no such thing as unlimited 4G LTE data. Have tried 2 sim cards now that Sprint says is the only whitelisted one compatible, both have the same results. If it seems to be helpful, we may eventually mark it as a Recommended Answer. Learn more about our cookies. Open the Settings app on iPhone and choose “Cellular” at the top of the list Tap “Cellular Data Options” (in newest versions of iOS, older do not have the sub menu) Tap on “Enable LTE” and choose “OFF” (or alternatively, you can set ‘Data Only’ to stabilize … Be sure mobile data is enabled. I know when I'm on Sprint when using my phone because nothing will load and I'll get perpetual spinners on whatever app I'm on. Those steps are all over the place online but none of them improve anything. I could not change it from this setting and the phone would reboot after 10 minutes. Sprint connection says LTE but no data is actually available, Write a description of your experience, including the text #FiNetworkIssue in your description, If you are willing, leave Include screenshot and logs checked, which gives the team more information to investigate the problem. Hi Arkieguy, I can't actually make the support request while the issue is happening because I don't have an actual internet connection (despite the signal saying full LTE is available). I have a iPhone 5 purchased from Fido. If it says carrier unlocked (for example: AT&T unlocked, Sprint Unlocked, Verizon Unlocked) it will be compatible with all GSM networks (GSM networks---AT&T, T-Mobile, Cricket, MetroPCS by T-Mobile) If it says a specific carrier name for example: , then unfortunately it will work with that specific carrier only. Access customer service online at Sprint.com. Hi Daniel Prinslow, welcome to the Google Fi User Forum! Are you sure you want to continue? This issue occurred right around the same time that plan was changed with ATT. You can start a new topic by going back out to the topic list using the back link at the top of the page: and then using the "Ask now" link at the bottom of the page: Discard post? Go to the Legal Help page to request content changes for legal reasons. We'll send you an e-mail with instructions to reset your password. Whenever you notice you are having network problems, we ask that you file feedback to us directly with the following steps: Our automated system analyzes replies to choose the one that's most likely to answer the question. I've been subscribed to TVision since launch, and I've had crackling audio on NBC (Phoenix, 85308) since day one. my model no. And then another. Enter your username or e-mail address. No 4G LTE signal fix #3: Confirm network is working. 08/01/2017 by Ronald Mountin. International services are only included with service plans on phone lines with credit check. I use TVision on a Google TV and Nvidia Shield and both devices have poor audio quality on this channel.How do I go about reporting this issue in hopes of getting it resolved? This site uses cookies from Google to deliver its services and to analyze traffic. MHS reduced to 3G speeds after 100GB/mo. We use 3 different kinds of cookies. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. I can... Would it be reasonable to also place a QR Code on the TVision login screen on TV to make it easier to login and authenticate with your mobile device? Both phones are now working properly. The phone boots up, shows that the firmware is finishing up, and constantly reboots after 10 seconds. So I got my tmobile home internet device a few days(I got the new gray one) and for the first few days everything was great. I don't understand why this is such a constant, reoccurring issue with Sprint. Amazing. This reply will now display in the answers section. Some iPhone users have discovered that their cellular data and cellular connectivity has failed recently, with iPhone no longer working to send or receive calls or access the internet, particularly after installing the iOS 12.1.2 update, iOS 12.1.3, or iOS 12.1.4 updates. Verizon, AT&T, Sprint and T-Mobile all say they have unlimited data plans, but there's fine print you need to know about. If not, continue to the next step. **So I called TMobile (because I couldn’t do it through the website) to order an S21 Ultra. I did the *#*#4636#*#* and the phone was on WCDMA (preferred). "On the same hardware, you kill two birds with one phone," Sprint Technology Chief John Saw said. Your notifications are currently off and you won't receive subscription updates. This is no limited to just one iPhone, but both that are tied to the ting account. Why won’t all T-Vision customers quit T-Vision. Google takes abuse of its services very seriously. It gives Sprint "a nearly identical footprint for both 4G LTE and 5G NR coverage," the company said. As to feedback while not having connectivity, I would assume that if you mention that you didn't have a connection immediately before submitting your feedback, they could probably get the info they need. I have tried erasing the phone and setting it up as a new phone. Load Internet content within applications; Send or receive email; These steps help identify and resolve the underlying cause. It will work ok for awhile especially with wifi on but as soon as 4G connects it immediately kills all cellular data (seems to crash the simcard) including phone … So when I have network mode set to 5G it works for a while and then I get kicked off the network and the only way to get back on is to reboot,  First Tmobile said it was Sim care, replaced, same issue. That all changed yesterday when I was barely able to pull 10mbps download. I live in downtown Montreal. I just changed from TMobile because of areas of no reception in the middle of a very populated area of Utah County, UT. My phone says it has no service and the "Verizon" shows up beside the empty bars. He says Apple had hoped to have the LTE chipsets ready, but was planning a version without LTE called iPhone 4S. If you accept you agree to our full cookie policy. We use cookies to enhance and personalize your experience. I haven't seen anything like that through my googling/troubleshooting. 04/03/2018 by Bhagyashree More. We'll get back to you only if we require additional details or have more information to share. No credit check requires valid Id. 8,111. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. Cell phone signal booster. Find help for your cell phone: Learn about your bill usage, how your plan works, and get helpful info about your account. What's more frustrating is that even though I basically have no service the phone will never ever automatically switch to TMobile. Therefore, if you live in an area with no cell service or you just can't get cell service within your building, but you do have an internet connection, then Sprint's AIR AVE might be the perfect fit. You will lose what you have written so far. A71 5G firmware download making phone malfunction!! You'll then be guided through submitting the network issue. This was the offical update done through the settings, and since the update I cannot use my phone. We're committed to dealing with such abuse according to the laws in your country of residence. Their focus is on customer base right now, not customer satisfaction. Learn more about our cookies. Uninstall downloaded apps such as 3rd party browsers, battery savers, launchers/home screen apps, or any other recently downloaded apps. When you submit a report, we'll investigate it and take the appropriate action. My iPhone 5 does not have phone service. The phone used to show LTE but now shows 4G up top. Please help. After reboot and the initialization screen I had LTE! That is great! Community content may not be verified or up-to-date. Sorry, our virus scanner detected that this file isn't safe to download. I'm at the point where I might as well switch carriers because I'm not getting the benefits of Project Fi. Within 5 minutes...LTE reappeared at the top of the phone. Your selling me a network that doesn't work!!!! And after doing some digg... Just signed up for services and new phone and it does t work it says SIM card not provisioned what does that mean. I've done things like clearing the Fi cache/data/storage and reactivating, etc. Works early in the Morning, then stops working when more people come to work around 8:30am. turn off mobile data, put the phone in airplane mode, then try turning mobile data back on turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a minute or two, then reinstall the SIM card, turn the phone back on, and wait for the phone to establish a fresh network connection View solution in original post I know on cdma phones in the past since there was a slight difference in the cdma range that Sprint used vs. verizon that you could only use some of the bands if you switched carriers. We knew LTE wasnt coming this year and leaked pics running with Tmo network isnt anything new. We need basic cookies to make this site work, therefore these are the minimum you can select. Phones says LTE but no network connection? You'll receive email notifications for new posts at. This was the offical update done through the settings, and since the update I cannot use my phone. You should read my earlier posts to see what I’m going to proceed with starting Monday. I was pulling in good speeds. If connected to wifi, internet can be accessed. Thank you. Our automated system analyzes the replies to choose the one that's most likely to answer the question. In device settings set the Network Mode to 2G/3G/4G/LTE or Auto mode. a1687 mfd 2015 whether this support 4g sim or not bcz my mobile shows no service. Delete the cache, cookies, and history in your browser. There's no reason google should not let me into my gallery. Phone has been working fine for few months. I downloaded the Android 11 firmware yesterday on the 15th of February onto my Galaxy A71 5G. My device is fully updated, I've reset my Profile and PRL and restarted my phone. Shut the phone down, popped the SIM out and it looked pristine. Sorry, we're still checking this file's contents to make sure it's safe to download. Failed to attach file, click here to try again. T-Mobile will fix the problem if they lose enough customers. A family member who has Sprint receives a 4g signal at my home on their iPhone 5. I've had the Pixel XL/2XL/3XL over the last few years and I have the same problem with each phone: whenever I'm connected to Sprint (even with LTE full bars) my phone will NOT be connected to data services and nothing will load (anything requiring internet). Phone calls can be made, but cannot access the internet. I've already been using FiSwitch to manually switch to TMobile because not being able to use my phone for literally hours is unacceptable. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. You can choose which cookies you want to accept. I flashed the factory Sprint ROM and deleted the modemst1, modemst2. Background info: Screen replacement previously done on this phone. We hear you, and we are looking into it. Please start a new topic and describe your issue, when it started, what device you have and what you've tried to correct it. These are technologies that have already been in place on AT&T's network and networks from Verizon, Sprint, and T-Mobile.Your phone has probably already been connecting to AT&T's LTE … Sprint Unlimited Premium Plan: Includes unlimited domestic calling, texting, 100GB LTE MHS, VPN & P2P & data. Another great option for staying connected with Sprint is a Sprint cell phone signal booster. Everything works as normal (4G w/no Wi-Fi, I wasn't home at the time)... until I send the girlfriend a Kik message that never gets through . PLEASE HELP!!! I'm disappointed T Mobile isn't offering the OnePlus 8 Pro. Post is disrespectful, about third party products or contains unrelated content or personal information. This will remove the reply from the Answers section. I pulled the old "Nintendo 64 Cartridge Trick" and blew on the card and its slot, put it back together, and started it up. I was hoping someone could suggest the best way for me to resolve the problem I’m having. Grrrrrrrr. I do a lot of live tv streaming with att tv. tmobile home internet not a good replacement for dsl. Learn how to join the club and get started. I'd prefer getting the 8Pro (for which I'd have to buy it from OnePlus direct). Then the phone went through the activation process and rebooted. Can’t use the phone because of above and can’t call tmobile for help because it won’t let me and you don’t have text support. I downloaded the Android 11 firmware yesterday on the 15th of February onto my Galaxy A71 5G. You can help us by telling us when you're having problems. The phone reps have actually got to the point they are admiting it and also admitting there is no chance to expect it to be fixed until the nationwide releae of LTE is complete. I purchased an iPhone XR when I made the switch and it is giving me LTE but no internet in many areas. I have been working with the supper friendly and helpful staff, but are at an apparent impasse. Then they said it was the phone, they replaced it same issue. To turn them on, go to. This one may sound obvious but if there’s no 4G LTE signal at all, that’s probably because that network mode is down or having a problem. Model of simcard is SIMOLW516TQ. I'm sick of it. This forum is full of people having these issues. We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. Sprint uses CDMA and LTE technology. I have 4 bars of 4G LTE but no internet. I consistently have 4-5 bars with LTE but pretty much any app I try to use rarely is able to connect. Hello, I noticed no one is selling Verizon V50's on ebay but they are selling sprint ones. Also could you tell me where that post is located? ! I get Wifi and LTE just fine, but cannot make calls. Verify your Sprint Force™ 4G LTE is connected to the Sprint network using Sprint Zone. It leads me to believe its not hardware but project fi itself. A71 5G firmware download making phone malfunction!! Force switching is the only way to get service back to my phone (defeats the purpose of having multiple networks). Like 0. No Internet (2G/3G/4G/LTE) or slow internet. After completing each step, test to see if the issue is fixed. Accounts, Plans, Business, and Entertainment, locked out of my phone because I fat fingered my sim password, Many technical questions before I decide on a streaming service. If you're not already signed into your My Sprint Account, you'll be asked to login. The Fi CM sent out the following message just this week: We've seen that a few of you have experienced frustrations with your cellular connectivity on Google Fi. Just want to reiterate I've had this issue for minimum 3 years across different phones. Network is down every single day. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. I have been researching streaming providers for a couple of weeks and these are some questions I can’t find answers to that will impact my decision on which service to use.How long are recordings kept on the cloud DVR? You will lose what you have written so far. Fair warning though, this is kind of a long story. I am not happy and might go back to TMobile if the problem can't be resolved. No LTE connection since monday jan 28th 2019, it worked fine in the morning, then in the afternoon, the LTE disappeared off my phone and reverted to 3G, and hasn’t changed back since. The phone boots up, shows that the firmware is finishing up, and constantly reboots after 10 seconds. When I upgraded my phone about a week ago, the service momentarily came back (enough to make a call). 08/01/2017 by Jennifer Beth Barton. Read more: Apple: Analyst Says No LTE in iPhone 5; To Add Sprint, T-Mobile - Eric Savitz - The Tech Trade - Forbes-- then come back and opine. So I'm trying to decide between getting the 8Pro via OnePlus, or getting my 7Pro upgraded to the 8T+ via T Mobile. Has anyone had luck with this issue or a valid response from Google support about this or is it being ignored? So after much googling and scouring the Fido forums, I have come up with no resolution to my problem. Garz. Is there a way to capture information via a debugging tool or something that I can capture information and send to support after switching networks ? You might want to capture a bug report while you are without connectivity and mention that you have it in your feedback. Please try again in a few minutes. You can also report a network issue via the Sprint website by going to the "Support" Drop Down Menu on the Sprint homepage and clicking "Network Feedback". HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! I very, very rarely get an LTE connection, but when I do, I have no Internet connection via browser or apps.
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